Payroll & Credit Control Supervisor
Purpose of the Role
The Payroll & Credit Control Supervisor will report to the Finance Manager.
As Payroll & Credit Control Supervisor your focus will be on mitigating risks and maximising profits by ensuring credit issued by the company is paid in full and on time and make sure that employees receive the correct pay on time, checking employee hours, issuing employee payments and distributing tax forms.
Key Deliverables Payroll
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Checking timesheets / rotas to agree hours worked by employees
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Calculating correct employee pay by considering hours worked, overtime rates, taxes, national insurance payments and any other factors
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Processing employee payments electronically
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Processing holiday and all statutory payments
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Dealing with employee questions about their timesheets /rotas and payslips
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Distributing forms such as P45, P60 and P11d
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Liaising with the external payroll companies in a timely manner to ensure that all payroll related deadlines are met
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Escalating any payroll issues to the Finance Manager where appropriate.
Credit Control
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Checking customer’s credit history and approving or denying it, based on industry standards – using industry acknowledged software such as CreditSafe.
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Assisting the project team with negotiating payment plans and setting up terms and conditions
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Taking a methodical approach to credit control, ensuing all communications are recorded and escalating to Finance Manager where necessary.
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Initiating legal proceedings if clients do not pay their debts on time with the support of the Finance Manager.
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Maintaining accurate records
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Implementing changes in the company’s credit control system as required.
Skills & Attributes
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Proven work experience in payroll and credit control in a similar role
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Excellent verbal and written communication skills
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Proficient in Microsoft Office Suite or related software
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Basic understanding of collection practices and laws
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Excellent interpersonal and supervisory skills.
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Ability to act with discretion, tact, and professionalism in all situations.
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Relevant training and/or certifications as a Credit Controller.
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Previous clerical / administrative experience.
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Excellent mathematics and problem-solving skills.
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The ability to consistently meet deadlines and to work well under pressure.
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Excellent organisational skills and attention to detail.
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The ability to handle customer queries efficiently.
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The ability to deal with employee payroll matters sensitively.
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The ability to work independently or as part of a team.
Education
AAT qualified or working towards (desirable)
ACA/ACCA part qualified
Credit Control certification desirable
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, & activities may change at any time with or without notice. Daily interactions will be overseen in the UK by the Managing Director UK/EMEA. An employment contract will be implemented, providing the professional service processes related to pay, health/medical benefits, personal time, approved bank holidays, pension, & any additional benefits for our full- time employees in the UK, Europe, Middle East, Operations