Based from our Warrington Office but with a remit over the North West in terms of Operational responsibilities.
Role Overview
Drive and rollout successful network expansion and develop operational teams to ensure targets are met, while maintaining contract performance and quality standards.
Responsibilities
Client management lead to support key workstreams
Delivery of Fibre, FTTP projects - utilising PIA, underground and overhead
Resource management, to include subcontract teams to meet demands and challenges
Help develop required department structure
Management reporting into client and internal senior management
Representation of the company at client meetings
Oversee the running of all field operations
Ensure the whereabouts of staff tracking them with progress reports
Management and development of staff (monthly 1-1's, team meetings, objective setting, performance management )
Field visibility 2-3 times a week to drive performance with the field teams
Weekly reporting to the Head of Department
Daily calls to drive the plan vs actuals delivery from the field
Weekly planning sign-off for the following weeks plan
Own and drive the incentive scheme and govern compliance
Own the safety plan for all field employees
M anagement of the P&L, costs and budgets for your areas
Adherence to health, safety and environmental policies Skills, Qualifications & Experience
Previous, practical experience in Operational Manager capacity
Minimum of 3 years' experience in Telecoms and FTTP Networks
NRSWA Accreditation (desirable)
Experience in managing field operational teams in an FTTP delivery environment
Strong skills in client management, planning and resource management
Proficient with Microsoft Office (Word, Outlook, Excel) and working knowledge of work management systems
Well organised and professional
Effective leadership and communication skills
Self-motivated, and able to motivate others effectively Salary & Benefits
Competitive salary commensurate with experience and will be discussed at screening or interview stage
Car allowance
25 days holiday + bank holidays
3x life assurance
Employee Assistance Program (discount from high street retailers)
Private healthcare
Free eye test vouchers
Employee referral scheme
Pure Gym discount
Virgin Media - 'My Rates' discount
Occupational Health
Access to apprenticeships
Svella Connect is a leading provider of telecoms and digital infrastructure, building and installing high-speed broadband networks to help connect businesses and residents with full-fibre internet. With depots in Warrington, Leeds and Kirkby in Ashfield, Nottinghamshire, we are a leading contractor for telecoms and internet providers such as Virgin Media and carry out a range of projects across Yorkshire, Midlands and the North West.
Our vision is to be the employer of choice in the industry by investing in long-term growth, introducing technology, innovation and developing efficient ways of working to ensure excellent service for our clients and their customers