IT Assistant
We are a dedicated design, manufacturing and distribution company, that specialise in products servicing the transport and mobile hydraulics sector.
The Role:
We are looking for an experienced and passionate IT Professional to report to our IT Manager. The IT Assistant will provide support to internal users across multiple countries and across a diverse array of devices and applications, assisting in providing hands on support and administration with infrastructure and application, including first line user support. This is a varied role, where the candidate must be flexible, capable of learning, self motivated and have a natural willingness to support the business with their IT needs. This role has the opportunity to be involved with a wide range of IT disciplines.
Experience:
Providing first line support, assisting colleagues with technical support.
System administration.
Providing training to business users as required.
Communicating efficiently to ensure the end-user problems are resolved.
Adding and maintaining user access and permissions.
Supporting hardware maintenance in the service room and providing remote support to the company.
Supporting development of new software.
Troubleshooting relevant equipment, such as PC / laptops / tablets, wired and wireless LAN problems.
Qualifications & Skills:
Microsoft Certified (Support / Networking / Security etc.) or relevant qualification in IT or suitable demonstrable experience (minimum 3 years).
Active Directory / Group Policy / DNS.
Office 365 / Teams administration
Windows Server
Networking (LAN / WAN / VPN)
Security awareness
Installing and configuring software & hardware
Demonstrate proficiency in internal IT support
Strong Microsoft Office Suite
Desirable Skills:
Power BI
PowerShell
SAP Business One
SQL query writing
Fortinet
Autodesk Vault administration
Configuring and administering a cloud-based MDM solution
IT Vendor Management
Multi-lingual (English / Italian / Japanese)
Employee Benefits:
Annual salary: £30,000 - £35,000
35 days holiday + banks holidays
Enhanced pension scheme
Death in service benefit
Employee Assistance Programme
Electric vehicle salary sacrifice scheme after qualifying period
Free on-site parking
Social events throughout the yearPlease note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job