We are looking for a seasoned Workstream Lead for an exciting year-long contract.
The Workstream Lead will progress activities focused on designing a new operating model for services that support the new ERP solution(SAP Cloud).
This is a hybrid role with at least one day a week based in the Gloucester Office.
£614 per day (inside IR35)
1 day a week in Gloucester
1 year contract tenure
Essential Experience Required:
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Establish a robust technical and non-technical support model for the cloud-based SAP ERP system and its users.
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Ensure efficient and seamless operations and support are in place post-implementation.
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Define Support services Model and changes to functional models - ensure clear handoffs are established between the wider business, support services (both transactional and functional)
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Enhance Customer Service and Issue Resolution at first point of contact