I am supporting a Housing Association who are looking to appoint an enthusiastic individual to undertake the post of Tenancy Sustainment Officer within the Housing Services Team, with the skills and experience to deliver for their customers.
Responsibilities of the role
- Delivering high-quality, cost-effective, customer-focused services
- provide support and advice to tenants, through intensive housing management, for residents to sustain their tenancy and live independently
- Provide short term intensive support to tenants who may be at risk of losing their home through non-payment of rent, anti-social behaviour of other tenancy breaches.
- Working as a team to achieve targets, KPIs and objectives
- Contribute to the success of your team through the delivery of tenancy sustainment services, as a member of the Neighbourhood Services Team
Other Details
- Location: Based at our York Office (Huntington, YO32)
- Regular travel will be required
- 37 Hours per week with some homeworking available/flexible working
- Generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, occupational pension, health cash plan, and birthday leave, with the option of a flexible pot towards enhanced benefits