An opportunity has arisen within our Governance, Projects and Collaboration Team for an experienced Administrator Receptionist based at our Headquarters on Eyre Street in Sheffield.
Administrator Receptionist
Contract: Fixed Term until 28 March 2025
Salary: £23,500 – £23,893 (Grade 3)
Contract: Fixed Term until 28 March 2025
Hours: 37 Hours per week (fixed hours)
Work Pattern: Monday to Thursday: 8:30am to 12:00 – 12:30pm to 4:30pm, Friday: 8:30am to 12:00 – 12:30pm to 4:00pm
Location: Headquarters, Eyre Street, Sheffield S1
You will be joining a customer focused and service improvement team in delivering a high quality service to the public and our staff.
You will be responsible for maintaining our reception area, providing a professional customer service welcome using your excellent communication skills to be the first point of contact for visitors to our building and answering calls to our switchboard, providing assistance and information.
You will have the ability to work on multiple tasks and be able to organise your working day around immediate customer service requirements, using your administrative skills to process email requests for information promptly, internal and external mail requirements and to maintain our notice board and photocopier building facilities.
You will additionally support the Information Officer in creating communications, data collection using Excel spreadsheets and ensuring information is published on the Service Intranet.
To be considered for the role, you will have previously proven customer service experience and excellent communications skills in a reception environment and you should possess a minimum of a NVQ Level 2 Customer Service and/or Administration. You will have a good organisation and administration background supported by experience of using Microsoft Office applications particularly Word and Excel.
Closing date for applications is 09.00 hours on Wednesday 21 August 2024.
Interviews will be held from week commencing 26 August 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years’ service to 32 days, followed by an extra day a year up to a maximum of 37 days. We also operate a generous flexi time attendance scheme.
Other benefits include; a Cycle 2 Work Scheme, a Free on Site Gym, Enhanced Maternity and Paternity Schemes and the opportunity to join the Local Government Pension Scheme.
We are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive.
Applications from job share candidates will be considered and all applications will be given equal consideration.
Please note the appointment is subject to successful pre-employment screening i.e. Asylum and Immigration Check, References, Medical Screening, Substance Misuse testing and Standard Criminal Records Check.
South Yorkshire Fire & Rescue’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
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