Purpose and objectives of the role
To provide support to the premium homes team to undertaking property maintenance servicing and repair.
Main duties and responsibilities
Attend Prime and Super Prime residential premises to:
Provide maintenance, repair, and installation services for Split and VRV systems, water cooled systems. Chillers knowledge would be added bonus
Diagnose and troubleshoot equipment problems, determining appropriate repair methods.
Replace or repair defective parts
Perform routine maintenance and cleaning of equipment to ensure optimal performance.
Stay up-to-date with new technologies and industry developments to enhance service offerings.
Communicate effectively with clients to understand their needs and provide effective solutions.
Complete all necessary documentation for service calls and maintenance records.
Provide on-call support as required.
Provide excellent customer serviceEssential requirements
Extensive experience working within a residential & Commercial Environment.
Safe Refrigerant Handling (F-Gas).
NVQ Level 2 in Engineering Maintenance & Installation for Air-Conditioning & Refrigeration Equipment.
NVQ Level 3 in Installing & Commissioning Air-Conditioning & Refrigeration Equipment.
IT literate.
Desired
Manufacturer Product Courses (Daikin, Toshiba, Mitsubishi, Ability, Caice,).
IPAF / PASMA qualification