Job Title: IT Repair Technician / IT Technician
Location: Rochdale, OL11 2
Work Arrangement: Site Based: Monday - Friday (OT Available)
Salary: £23,500 - £28,500 (Based on experience)
Benefits: Competitive benefits package
About the company
We are a fast-growing start-up dedicated to promoting the reuse, refurbishment and redeployment of used I.T. Hardware. Aiming to tackle the thousands of items that are unnecessarily sent to landfill year on year, we repair and refurbish thousands of devices per year to extend their lifespan.
Focused on delivering cost-saving solutions through our public and private sector 'buy-backs' of used equipment and redeployment of cost-effective refurbished hardware solutions, we're reducing the I.T. Industry's environmental impact.
As a fast-growing start-up we're looking for people dedicated to the cause of working outside of the box to save our valued partners operational overheads and the planet.
Our business also allows end users to recycle their WEEE waste for credit towards your IT budget. That means unlike manufacturer trade-in, the old equipment will allow them to save money on every aspect of their IT budget. Old equipment can pay for software licencing renewals, new hardware and infrastructure support.
Who do we work with? The wider public sector, schools, and businesses of all sizes rely on our services for their asset disposal solutions.
The Role of the IT Repair Technicican
Join Our Team as an IT Technician - Are you a tech enthusiast who loves tackling a variety of tasks? We're looking for a versatile IT Technician to join our dynamic team! In this role, you'll have the opportunity to work on a wide range of projects, from repairing and upgrading equipment to managing stock and ensuring data security.
Here's a glimpse of what you'll do:
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Hands-On Repairs & Upgrades: Diagnose and fix a variety of IT equipment, including laptops, PCs, networking devices, mobile phones, tablets, POS systems, warehouse equipment, and industrial printers. You'll also customize machines to meet specific customer needs by upgrading components and installing operating systems.
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Data Security & Compliance: Safeguard customer information by adhering to GDPR and data protection standards. You'll handle the complete data sanitation process, prepare erasure documentation for clients, and operate machinery like hydraulic presses or hard drive shredders to destroy storage devices.
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Inventory & Stock Management: Evaluate incoming stock, determine its value, and decide on necessary procedures. Keep our inventory organized and up-to-date, following our internal warehouse procedures. You'll also manage stock movement using pallet pump trucks as needed.
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Audit & Documentation: Conduct thorough audits, including physical inspections and hardware tests, to ensure accurate records. You'll create detailed audit reports and communicate your findings with your line manager and other company leaders.
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Support & Collaboration: Contribute to various projects and assist with miscellaneous tasks as required to support the company's goals.
Prefered System & Software Experience
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Windows/Mac
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Office 365
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Aiken Workbench
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Jira
Desired Traits and Characteristics
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Previous experience as an IT Repair Technician, or within a support role with hands-on refurbish and repair experience.
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Advanced working knowledge of Windows and Mac operating systems, including data destruction and imaging tools.
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Working knowledge of Networking equipment, Servers, Zebra systems, Industrial printers.
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Ability to swiftly identify and diagnose PC system issues, including hardware and software.
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Excellent troubleshooting ability and confident using hand tools.
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Excellent attention to detail and accuracy.
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Excellent time management.
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Confident self-starter.
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Able to demonstrate common sense and to work on own initiative without supervision.
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Excellent communication skills, both verbal and written.
Why Join Us?
We're lead by a young, dynamic and driven team set to introduce refurbished hardware and redeploy across organisations that have never considered the financial and ecological impact of their I.T. estate before. By doing things differently, we work hand in hand with our partners and their estate. By joining us on this journey, we can offer the following in return;
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An agile working environment with a scaling SME
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Career Progression
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Inclusive Environment: We value diversity and inclusivity.
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Further Job related Training & Certifications
This is a great opportunity to expand your skill set and work in a fast-paced environment. If you're passionate about IT and enjoy problem-solving, we want to hear from you