Technical Order Processor
Location: Orpington
Employment Type: Full-time, Permanent
Salary: £30,000 - £45,000 per year
Company Overview: We are one of the largest fabricators of windows, doors, curtain walling, and furniture in the South. Due to growing teams and increasing order volumes, we have an opportunity for the right individual to join our team on a permanent basis.
Role Summary: We are seeking an experienced Technical Order Processor who can quickly integrate into our organization and hit the ground running with minimal introduction. The ideal candidate will have a robust background in order processing, design, fabrication, or project coordination and management, particularly with Reynaers Aluminium and Cortizo systems.
Key Responsibilities:
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Handle all aspects of order processing, from securing the sale to ensuring the product leaves the factory.
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Provide technical advice and troubleshoot design issues for specified and fabricated products.
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Oversee individual and multi-plot housing projects, ensuring customer satisfaction and timely fulfillment of orders.
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Coordinate product design, capacity planning, and financial aspects of contracts.
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Generate and manage all necessary paperwork, including purchase orders and custom parts procurement.
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Utilize software such as First Degree Window Designer, Reynapro, LogiKal, and AutoCAD 2D for project management.
Candidate Requirements:
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Extensive experience in order processing, design, fabrication, project coordination, or project management.
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Proficient in working with Reynaers Aluminium and Cortizo systems.
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Familiar with various types of windows, doors, curtain walling, and glass roofing, primarily in aluminium; experience with timber and UPVC is a bonus.
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Proven track record of ensuring exemplary client service throughout the contract establishment and product delivery process.
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Strong professional relationship management and customer satisfaction skills.
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Ability to commute to Orpington is required; relocation before starting work is preferred.
Preferred Experience:
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1 year of order processing experience.
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3 years of experience with First Degree Window Designer.
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3 years of experience with ReynaPro/LogiKal.
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SSSTS/CSCS certification is preferred.
Benefits:
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Company pension
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Employee discount
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Free on-site parking
Schedule:
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Day shift
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Flexitime
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Monday to Friday
Join our dynamic and growing team where you can leverage your expertise to contribute to our success and ensure our clients receive the highest level of service. Apply today to become an integral part of our fabrications process