Position- Interim D365 Finance and Operations Trainer
Location- London (3 days onsite per week)
Type Contract (Inside IR35)
Rate- GBP 460 - GBP 470 per day (Inside IR35)
The Trainer will have finance or accountancy experience, knowledge, and experience of Microsoft D365. They will be able to demonstrate how to carry out business processes in the new environment and potentially suggest better ways of working where appropriate. They will have strong communication skills to clearly convey complex business scenarios and adopt training methodologies to train various teams.
- You will be directly responsible for the D365 Finance and Operations training, end to end, as part of the IT Training Team.
- Establish relationships with representatives of the Finance and Non-Finance Teams.
- Familiarise themselves with the As-Is and To-Be processes.
- Familiarise themselves with existing training materials and further develop or enhance them where necessary; note that training material will be treated as "living documents" as new ways of working come to the fore.
- Develop case studies and scenarios relevant to Day in the Life of user personas
- Create assessments/quizzes to evaluate user understanding
- Customise/tailor training materials for different user groups and personas
- Assess user progress through quizzes, practical learning scenarios
- Gather feedback from participants to evaluate the effectiveness of training
- Modify training content or methods based on feedback for future sessions
- Provide additional resources and documentation for ongoing support eg knowledge hub
- Offer and run follow on sessions to address post training queries or knowledge gaps
- Conduct training sessions according to predefined schedule.
- Liaise with the corporate talent and learning team to ensure that training provided is recorded.
- Engagement of users and feedback during and after sessions
- Iterate on training plan against training objectives i.e. what does success look like
- Monitor system adoption and provide further assistance or advance training as needed
- Analyse system adoption and user proficiency post training
- Evaluate overall success of training offered against objectives/benefits
- Tailor training to meet specific business requirements and processes
GCS is acting as an Employment Business in relation to this vacancy