Join Our Dynamic Team as a Customer Service Advisor & Call Handler! Are you ready to tackle challenges head-on and thrive in a fast-paced environment? Handling a variety of customer inquiries, including resolving complex issues with patience and professionalism. This bustling and busy environment is perfect for those who enjoy a dynamic and energetic workplace.
You will be
- Answering a high volume of incoming calls and providing exceptional customer service.
- Addressing and resolving customer complaints with empathy and efficiency.
- Maintaining accurate records of customer interactions
- Collaborating with team members to improve processes and enhance customer satisfaction.
The Ideal Candidate:
- Excellent communication and problem-solving skills.
- Ability to remain calm and composed under pressure.
- Strong multitasking abilities and attention to detail.
- A team player with a positive attitude and a willingness to learn.
What We Offer:
- **Competitive Salary of up to £25,000pa & Benefits
- Career Growth: Take advantage of opportunities for professional development and career advancement.
- Positive Work Environment: Work in a positive and inclusive setting where your contributions are valued and recognised.
Working Monday - Friday 8.30am - 5.00pm