Job Title: Housing Officer
Location: Cardiff
Contract Type: Permanent
Hours: Full-time (40 hours per week, Monday - Friday, 8:30am-5pm)
Salary: £26,215.00 - £40,660.00 (based on experience)
Role Overview: As a Housing Officer, you will play a vital role in providing support and management to Service Users (SU's). This position involves working from home with daily travel, managing a caseload, and ensuring key performance objectives are met. You'll also be responsible for inspecting and managing properties used by SU's.
Key Responsibilities:
Supporting the Service User (SU):
Manage a caseload of around (Apply online only) Service Users.
Conduct monthly visits, addressing incidents, SU issues, and absconders.
Ensure timely relocation or transport of SU's as required.
Maintain health and safety standards for SU's.
Conduct regular welfare checks.Managing a Property Portfolio:
Oversee property maintenance, conducting monthly inspections.
Ensure inventory procedures are followed for property items.
Make recommendations for relocations and termination of properties.
Prepare properties for re-occupation after SU's move on.
Ensure compliance with Health and Safety guidelines.Connect and Collaborate:
Work closely with the team, attending meetings as required.
Provide on-the-job training and support to team members.
Collaborate with local support agencies and stakeholders.Requirements:
Previous experience as a Housing Officer.
Full UK Driving License and own vehicle.
24-hour availability during emergencies.Benefits:
25 days annual leave plus national bank holidays
Westfield Health Membership
Life Cover (2x basic salary)
Employee Assistance Programme
Mileage expenses
Referral Scheme
Employer pension contribution (4% employer, 4% employee)
Laptop/Phone/other equipment if required
6-month probation periodIf you are a dedicated Housing Officer seeking a fulfilling role with a leading short-term accommodation provider, apply now to join our dynamic team. Your expertise will contribute to creating positive outcomes for Service Users and maintaining high standards in property management. Don't miss this opportunity to make a difference. Apply today!
Interested in this permanent role, covering the Cardiff area. Please email or contact me on (phone number removed) for more information