What is the role?
The environment department will provide a specialist service focused on ensuring that the environments outside our customer homes (including communal areas) are clean and safe. Outside our residential portfolio we have a substantial portfolio of related assets including open spaces, communal gardens, trees, paths, communal areas in flatted blocks, bin stores etc. This portfolio can have a profound effect on the quality of life for customers who rent or lease homes and maintaining the environment around these homes is a key part of our customer service offer.
As a grounds maintenance operative, you will play a role in ensuring that we provide a high-quality cost-effective grounds maintenance service, responding to seasonal demands and the needs of customers, all in line with agreed standards.
What will you be doing here?
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You will support the delivery of high-quality grounds maintenance across our operating area looking after our open spaces and associated planted areas (not trees).
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You will ensure that grounds maintenance is undertaken in accordance with agreed standards. This includes but is not limited to:
Strimming, Mowing, Hedge cutting, Litter picking, Weeding, Pruning & Leaf Clearing
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You will maintain and use vehicles, plant and equipment in a safe manner.
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You will undertake gritting/salt spreading/snow clearance duties during periods of adverse weather.
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You will look be open to look at ways to improve the grounds maintenance customer experience.
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You will positively support activities that help promote our new culture and behaviours.
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Raising H&S, Repairs, ASB and Safeguarding issues that you may come across
Skills and experience
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Positive customer service ethic.
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Able to communicate in an appropriate and diplomatic manner with a range of customers and colleagues.
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Experience in day to day grounds maintenance including use of relevant vehicles, plant and equipment.
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Works with high levels of integrity and respect.
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Flexible and works collaboratively.
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Willing to embrace change.
Qualifications and other requirements