Our client is a thriving and fast-growing company who offer excellent career progression and company benefits. They are looking for an experienced customer service person who has an excellent telephone manner, an ability to multitask and enjoys building rapport with customers over the phone in order to maximise their business.
Responsibilities:
-
Receive & answer inbound enquires from customers
-
Making amendments to policies
-
Speak to a variety of customers to build rapport/understanding their needs
-
Upselling
Candidate Qualities & Experience:
-
Proven customer service experience
-
Enthusiastic and engaging in conversation
-
Team player with the ability to self-motivate
-
Computer-literate
-
Ability to multitask with strong eye for detail
Working Hours
Monday to Friday
9am- 5.30pm
Benefits/Environment/Culture:
-
Monthly Bonus
-
Day off on your Birthday
-
Long term opportunities and development.
-
Supportive management and colleagues.
-
Fun, social, vibrant team environment.
-
Free parking.
-
Clean, efficient and modern working environment.
-
28 days holiday inclusive of bank holidays - Rising to 33 days