Quality Coordinator
Location: Leicester
Salary: £29,700 per annum
Hours: 7.30 am - 4.15 pm Mon - Thur, 7.30 am - 12.00 pm Friday
Contract Type: Long-term ongoing contract
Start Date: Immediate
Join a vibrant team dedicated to enhancing lives, improving machinery performance, and safeguarding the environment. This ongoing position offers a fantastic chance to make a significant impact!
Role Summary
As a Quality Coordinator, you'll play an important role in supporting the QSHE (Quality, Safety, Health & Environmental) team. Your efforts will ensure production quality and maintain ISO9001:2015 certification, driving exceptional customer satisfaction.
Main Responsibilities
-
Support the maintenance and enhancement of ISO9001 and Atex certifications
-
Handle customer complaints (CAPA’s) with effective communication and solutions
-
Conduct regular audits to ensure compliance with processes and procedures
-
Collaborate with relevant departments to resolve supplier issues
-
Compile data and generate KPI reports
-
Manage internal processes for scrap and non-conformance
-
Provide regular quality updates to the shop floor and other stakeholders
-
Present CAPA data in weekly EMEA meetings
-
Oversee calibration and customer complaint systems to meet standards
-
Execute 8D processes, conduct root cause analysis, and implement corrective actions
-
Offer timely and positive responses to queries and information requests
-
Provide technical support to both internal and external stakeholders
Candidate Profile
-
Highly motivated and determined with a dynamic approach
-
Strong communication skills
-
Logical thinker with a professional demeanor
-
Adaptable to a fast-paced and changing environment
-
Experience as an auditor with management systems
-
Knowledge of QMS system (ISO9001) requirements
-
LEAN qualification or experience (preferred)
-
Proficient in Microsoft Office (Excel, Word, PowerPoint)
-
Confident in presenting to small groups in person and virtually
-
Background in a busy manufacturing setting
-
Expertise in analytical reporting and KPI/database management
What We Offer
If you're ready to take the next step in your career and become part of our dynamic team, please apply now!
Immediate interview is available so please contact Lucy @ Elite People on, or click "Apply Now" to send your CV direct