About The Role
We are looking for a meticulous and customer-focused individual who can effectively manage admin tasks, ensure accurate data recording, resolve issues promptly and maintain high-quality customer service.
The company's mission is to be the leading independent provider of commercial waste services in our chosen conurbations. To achieve this by dynamic growth and exceptional customer service. With a workforce who are responsive, customer focused and are Right First Time in their work
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To liaise with operational personnel and ensure all issues reported are resolved.
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To effectively manage the administration activities of the department.
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To develop positive relationships with Customers.
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To minimise the number of invoice queries and investigate any credit requests made by customers.
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To ensure all data input is accurate and completed in a timely manner.
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To ensure all end of the week checks are completed prior to the monthly invoice run.
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To resolve all customer missed collection queries in a timely manner.
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To resolve all customer invoice queries in a timely manner.
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To ensure that all IT systems are effectively utilised and all data input is accurately recorded.
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To ensure emails are managed, dealt with and filed away in a timely manner.
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Ensure Helpdesks are clear or in progress at the end of each day.
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To keep key accounts updated with service issues for their specific customers.
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To ensure all missed customers are contacted with reason for missed collection and confirm their rescheduled day.
Join us on the journey…..
Over the past 30 years, Beauparc has continued to grow and acquire businesses that all share a very similar vision and set of values. We’re now a group of almost 3000 people, all contributing to that growth and success.
Whilst Beauparc is the parent company to numerous brands, we all share an ambitious vision for the future. Our primary goal is to ensure the safety and wellbeing of our people and connected partners is front and centre. As a team, we’re safer together. We deliver our customers with a partnership approach to managing their resources responsibly. We constantly push the boundaries of innovation. What’s good today can be better tomorrow.
Beauparc is not just a company, it’s a resource recovery business. Over the past three decades we’ve grown and diversified significantly, we believe that great leadership is rooted in strong values. As leaders within this industry, we’re committed to shaping a better future for our friends, families and communities. Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices. Exceptional customer service, and unwavering dedication to sustainability are the cornerstones of our business.
Our journey is dependent upon talented, passionate, and dedicated people that constantly strive and challenge each other for better outcomes.
Take the first step today and join us on the journey