Internal Sales Manager
Our Client is a leading provider of high-quality hydraulic systems and solutions. With a commitment to innovation and excellence, we serve a diverse range of industries, including construction and manufacturing. Our Client’s goal is to deliver superior hydraulic products and services that meet the evolving needs of our clients.
We are seeking a dynamic and results-driven Internal Sales Manager to join our team. The ideal candidate will be responsible for managing the internal sales operations, driving revenue growth, and ensuring exceptional customer service. This role requires a strategic thinker with strong leadership skills and a deep understanding of hydraulic systems.
Sales Management:
Lead and manage the internal sales team to achieve and exceed sales targets.
Develop and implement sales strategies to drive growth in key markets.
Monitor and analyze sales performance metrics and adjust strategies as necessary.
Customer Relationship Management:
Maintain and build strong relationships with key customers.
Address customer inquiries and resolve issues promptly and effectively.
Ensure a high level of customer satisfaction through excellent service.
Technical Knowledge:
Comprehensive understanding of hydraulic systems, components, and their applications.
Ability to explain complex technical concepts in a clear and concise manner to customers with varying levels of technical expertise.
Proficiency in reading and interpreting technical diagrams, blueprints, and specifications.
Commitment to providing exceptional customer service and building long-term relationships.
Strong negotiation skills and the ability to close deals effectively.
Proactive in following up with customers to ensure satisfaction and address any issues that arise.
Creative thinker with the ability to develop innovative solutions to meet customer challenges.
Staying updated with the latest advancements and trends in hydraulic technology.
Resilience and resourcefulness in overcoming obstacles and finding alternative paths to achieve sales goals.
Team Leadership:
Recruit, train, and mentor internal sales staff.
Foster a positive and motivating work environment.
Conduct regular performance reviews and provide feedback for continuous improvement.
Sales Operations:
Oversee the processing of sales orders and ensure accurate and timely delivery.
Collaborate with other departments, including marketing, product development, and logistics, to streamline operations.
Manage inventory levels and coordinate with the supply chain to meet customer demand.
Reporting and Analysis:
Prepare regular sales reports and forecasts for senior management.
Analyze market trends and competitor activities to identify new business opportunities.
Utilize CRM software to track and manage customer interactions and sales activities.
Qualifications:
Bachelor’s degree in Business, Engineering, or a related field.
Proven experience in sales management, preferably within the hydraulic industry.
Strong knowledge of hydraulic systems and components.
Excellent leadership and team management skills.
Proficient in CRM software and Microsoft Office Suite.
Strong analytical and problem-solving abilities.
Exceptional communication and interpersonal skills.
Ability to work in a fast-paced, dynamic environment.
Benefits:
Competitive salary and performance-based bonuses.
Opportunities for professional development and career advancement.
Supportive and collaborative work environment.
Performance-Based Bonuses
Work-Life Balance