Job Description
Administration Officer - up to £45,000 per annum
Are you a highly efficient, process-driven individual based in the Midlands with keen attention to detail, looking for a new challenge? If so, this role is for you.
Benefits
Generous holiday package
Pension
Life assurance
Subsidised food
Sociable team with regular company outingsRole Overview
As a passionate Administration Officer, you will take immense pride in your work, demonstrating an exceptionally high level of attention to detail and a drive to improve processes for efficiency. This role provides the opportunity to own critical end-to-end operational tasks, ensuring outstanding customer service through meticulous attention to detail and quality in all operations. Strong communication skills are essential, and you will be encouraged to share your enthusiasm for your role, contributing innovative ideas to improve processes and achieve exceptional customer satisfaction.
The Administrator Officer role will allow you to lead an administration team, inspiring high performance and delivering unparalleled customer service and excellence. Your responsibilities will include training, developing, mentoring, and managing the team to ensure first-class operation. By sharing your knowledge and passion for outstanding customer service and attention to detail, you will ensure consistent, personalized care for all customers. Additionally, you will streamline processes, identify best practices, and implement innovative solutions to overcome operational challenges.
Company Overview
The company provides centralised services that manage administrative tasks with a focus on efficiency and cost reduction for their clients. They have set new standards within their industry and utilise advanced technology to maintain a leading market position. The workplace fosters ongoing enhancement and exceptional performance, based in the office in South Birmingham/North Warwickshire. Employees enjoy a generous holiday package, free lunches, and an exciting company-paid social calendar.
Key Skills
Previous experience in an Administrative Officer or Assistant role within a customer-focused business (ideally B2B)
Strong focus on delivering outstanding customer service
High attention to detail
Excellent internal and external communication skills
Ability to contribute innovative ideas
Infectious energy and enthusiasm
Analytical skills to record and measure metrics and implement solutions to improve processes
Innovative thinking and problem-solving abilitiesIf you are currently seeking an Administration Officer position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Alice Freer, who will give you a call for a confidential chat.
CV Bay Ltd are a UK based IT recruitment company with teams specialised in recruiting for the IT sector and have a range of Administration roles in this sector