Job Purpose:
To make sure products meet customer requirements and specifications. Also, to minimise the costs of reworking or waste while ensuring customer satisfaction with the products.
Overall, Job Purpose:
Main Objectives/Responsibilities
Ensures that operatives and inspectors are working to workmanship standards.
Ensures that suppliers conform to specification requirements.
Ensures that management systems are adhered to through audit procedures.
Maintains customer communications and resolution to any quality issues raised.
Monitors process controls all departments.
Carries out Internal Auditing.
Conducts in-house analysis.
Solves problems regarding quality issues using technical resources with and suppliers.
Communicates with customers and suppliers.
Identifies and verifies standards with the customer and suppliers alike.
Required qualifications:
Qualifications:
A relevant degree (i.e., Engineering, Engineering Technology) or substantial experience.
At least five years of work experience in a manufacturing organisation, preferably plastics manufacturer.
Demonstrable experience within a managerial / leadership role and leading a team.
Proficient IT skills