If you're ready to take the next step in your technical support career, this is the opportunity for you.
Why you'll love working with our client:
Competitive Salary: £35 - £45k DOE
Performance Bonus: 5% annually
Comprehensive Company Pension
Wellness Perks: Access to on-site and local gym facilitiesYou'll join a team that excels in providing first-class IT support and prioritises the well-being and growth of its team members.
As part of a dynamic and fast-paced MSP, your primary focus will be delivering exceptional customer service. This role is ideal for someone with a background in 2nd or 3rd line support who thrives in a busy environment.
About the Role:
Prioritise customer satisfaction and build strong relationships.
Be the second point of contact for IT issues, handling queries via phone, email, and tickets.
Work on exciting projects and assist with onboarding new customers.What You'll Bring:
2-5 years within an MSP or similar environment.
Expertise in Microsoft Windows (Active Directory), server management (Hyper-V, VMware, Dell), VDI (Citrix, RDS), networking (switches, firewalls), and backups (Veeam, off-site).
Strong attention to detail and excellent organisational capabilities.
Willingness to work overtime as needed in the IT sector.
Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer