Job Title: Professional Services Department Administrator
Location: Milton Keynes
Reports To: Customer Service & Compliance Manager
Salary: £28,000
Department Administrator | Progression | Flexible working
The Company
We are a specialist in residential block Management Company and due to continued growth in our portfolio, we are looking for a Department Administrator to join our local team.
Duties To Include
Provide administrative support to members of the Professional Services team and Head of Claims and Compliance, as required.
Draft own correspondence, as appropriate
Attend and take notes of meetings either internal and external, as required.
Liaise by telephone with other offices and professional bodies as required.
Set up meetings (physical and virtual) as required.
Assisting members of the Professional Services Department with any administrative or specialist aspects of their work as and when required.
Gather data, prepare, and submit monthly reports to Group and Senior leadership team
Responsible for organising all general office functions within the team which will include:
answering the telephone and directing enquiries to the appropriate team member
Monitoring PSD inbox and ensuring advice requests are passed to the appropriate individual.
Administer the AML process and liaise with PM’s and surveyors on completing checks.
Manage PSD files and filing system
liaising with IT and general contractors to resolve problems
photocopying, filing and any other general administrative tasks, as required
Required Skills
An in-depth understanding of Word, PowerPoint and Excel and experience in using a Case Management System.
An ability to produce reports and presentations using PowerPoint or other publishing software
Be able to work on their own initiative and drive their own workload forward under minimal supervision
Be able to demonstrate an ability to meet deadlines
Experience working as a team administrator
Have proven experience in providing comprehensive reports and feedback on their work within an office environment
For more information, please contact Jim Sainsbury
(url removed)