Customer Advice and Support
Location: TS1
Start Date: ASAP
Hours: 37 hours
Salary: £13.50
Duration: Temporary - Until October 2024
Job description:
Working with the housing department, working to support homelessness, housing and domestic abuse professionals to offer in house support.
Main Responsibilities:
Offer face to face support to the team at drop in sessions and in the reception area.
Process telephone calls and emails in a timely manner
Support the teams in arranging meetings, gather information and documentation etc.
Provide general admin duties.
Essential Requirements:
DBS
Contact centre experience
ICT experience
Excellent listening skills
Interested in this role? Please call Holly on (phone number removed) or email at (url removed)