Our client is a specialist inbound tour operator based in Central London now recruiting, a fluent Portuguese speaker, reservations consultant / travel agent with strong knowledge of working in the UK Travel Inbound market / Group Reservations / Hotels.
This is a Hybrid position, London. 3 Days Office, 2 Days working from Home
Portuguese Groups Operations / Agent duties include:
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Booking accommodation and ground services throughout the UK.
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Answering queries and providing advice on various travel products and services.
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Negotiating rates with suppliers including hotels, coaches, restaurants, guides and entertainment venues
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Building close working relationships with travel trade clients and suppliers
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Attending site inspections and preparing and attending Fam trips
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All Operating aspects of the tour to final invoicing
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Attending Trade shows and Exhibitions to represent the Company
Portuguese Groups Operations Consultant / Agent Experience:
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Previous DMC experience / Reservations or Reception experience within a Hotel.
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Fluent Portuguese speaker
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Exceptional Customer Service skills, looking to always exceed expectations
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High level of attention to detail and accuracy
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Strong planning and organisational skills
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Ability to work in a busy, fast paced environment