Are you a Customer Service Coordinator with New Build Experience?
If you are currently working for a new build developer or for a housing association and have good knowledge of new build defects please apply for the following role:
Job Role: Customer Service Coordinator
Location: Shepherds Bush
Salary: £32K-£35K
Day to day duties:
Communication with home owners
Working on site and conducting customer appointments face to face
Working closely with both the Customer Service Manager & the Site Team
Being the first point of contact for any incoming calls or emails
Updating the CRM system
Ensuring that the customer is happy with their works before closing it off
Booking in the Engineers works
Communication with sub contractors and site teams
If you would like to apply for this role please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office