Cloud Infrastructure Engineer - Azure
Akkodis are currently working in partnership with a leading service provider to recruit an experienced Infrastructure Cloud Engineer with experience of Azure to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base.
The Role
As a Cloud Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.
The Responsibilities
Contribute to the planning of application / infrastructure releases and configuration changes
Resolve support requests from customers by phone, email and online making use of the call logging system
Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems
Provide input to administering and maintaining all production and development environment
Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis
Service transition and complete Operational Acceptance (OA) of new customer services
Implementation and delivery of Microsoft AzureThe Requirements
Good knowledge of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments.
Microsoft Azure certifications: AZ-103/104 - Azure Administrator desirable
Bright attitude and a deep desire to learn
Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now).
If you are looking for an exciting new challenge to join a leading cloud team team please apply now.
Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website