Administrator
Billingshurst
Up to £28,000
Full Time / Permanent
Dynamite Recruitment are proud to be working with a business who offer their clients a range of services within fire protection and electrical works.
This is a well-established business who is looking for someone to join them to support their Account Manager’s with administration support on some fantastic contracts.
This is a fast paced environment where you will be dealing directly with engineers, customers and administrative duties!
Join them as an Administrator where career progression is also available!
Benefits for an Administrator:
Up to 28k depending on experience
22 days holiday plus bank holidays (raises to 25 days)
Annual performance bonus up to 5% of your salary
Pension Scheme Fantastic working culture
The Role of an Administrator:
Delivering fantastic and consistent service to the company’s new and existing customers.
Scheduling engineers to pre-planned maintenance visits and planning efficient routes for engineers
Keeping customers up to date with their appointments
Raising emergency call outs and arranging for the engineer with the most relevant skill set to attend site to resolve
Day to day maintenance of the database, making sure it is always kept up to date.
Raising job cards and inputting those onto the system
Following up on quotes that the engineer has generated on site and arrange for the additional work to be completed with the customer
Respond to any customer queries through to resolution.
Build strong customer relationships through regular communication.
Respond to queries and action any necessary changes to improve the customer’s experience.
Provide consistent organisational and administrative support including reporting and analysis for external customers.
Clear and effective communication is vital to success in this role.
Apply now or for more information, please do get in touch; (url removed)