As our Operations Manager, you'll be the driving force behind how we help our EV charging customers. We want every interaction to leave our customers feeling energised, empowered.
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You and your team will be empowered to genuinely help customers, in a way you would like to be helped. This is a full-time role.
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Lead and inspire our sales & installation support team to deliver exceptional service, exceeding customer expectations at every step.
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Smooth coordination between sales, operations, and installation teams so customers get a flawless end-to-end experience.
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Find, share, and implement ways to continuously improve how we do things.
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Work collaboratively with our marketing and product teams to streamline the EV chargepoint buying process for our customers.
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Own all the reporting for EV charger installations; monitor and analyse data to identify what’s working and what needs to be improved