Relief Support Worker
Position: Relief Support Worker
Location: Wakefield Personalised Services
Hours: 37.5 hours week, Waking night shifts
Responsible to: Team Leaders and Registered Manager
Pay Rate: 14.90 Per Hour
About the Role: The Client is seeking warm, positive, and enthusiastic individuals to provide person-centred support to people with learning disabilities at our supported living services in Wakefield. This role aims to make a difference by promoting independence and enabling tenants to lead fulfilling and valued lives. You will encourage service users to participate in their local community and develop their abilities as fully as possible.
Main Duties:
Develop warm, trusting relationships with service users, encouraging them to express their needs, views, and concerns.
Respect service users' rights to privacy and maintain their dignity at all times.
Be flexible and responsive to service users' needs, following their Care Plans.
Support service users in retaining practical and social skills, promoting independence. Provide sensitive and dignified personal care, in line with service user preferences. Advise and support service users in managing their tenancy and maintaining the safety, hygiene, and comfort of their home.
Empower service users to express needs and preferences, and make choices and decisions.
Enhance service users' confidence through encouragement and positive feedback. Assist service users with daily living activities, including shopping, meal preparation, domestic tasks, laundry, managing finances, and participating in community activities. Collaborate with service users, families, carers, and the in-house housing team to maximise service benefits and maintain security.
Support service users in meeting cultural and spiritual needs and expressing their identity.
Promote a healthy lifestyle, offering advice and support on diet, exercise, stress reduction, smoking cessation, and weight management.
Liaise with healthcare professionals to support service users' physical and mental wellbeing. Inform line managers and professionals of concerns or changes in service users' needs and circumstances.
Support service users in administering prescribed medication, liaising with pharmacies and health professionals as needed.
Enable service users to maintain independence using assistive technology and telecare systems.
Work within risk management guidelines, reporting concerns to senior staff and involved professionals.
Maintain a high standard of customer care, encouraging feedback from service users and agencies.
Respond to in-house emergency pull cords and take appropriate action in emergencies. Follow Health and Safety guidelines, and alert line managers to any concerns.
Ensure accurate record-keeping, documenting work undertaken, service users' progress, and communications with agencies.
Contribute to service user reviews through reports and attendance at meetings.
Fulfil the role of Key Worker as directed by senior staff.
General Duties:
Promote The Client, its services, and activities to clients, carers, agencies, and the public. Accept support, supervision, and guidance from senior colleagues. Carry out all work consistently with the aims and principles of The Client. Ensure compliance with Health and Safety policies, Equal Opportunities Policy, Safeguarding of Vulnerable Adults, Confidentiality and data protection, Health and Social Care Act 2008, and all The Client's policies, procedures, and guidelines. Support service users with physical needs, including moving and handling, using hoists as required. Identify training needs with your line manager and attend training events and courses as needed. Undertake any other duties as required