Job Title – Engineering Supervisor
Company Profile
My client is a global leading provider in facility management and they are looking for a supervisor on a permanent basis. The supervisor will look after the Aiviva contract, a head office located in Norwich. They will be responsible for all the building services and maintenance of the building, ensuring it operates smoothly on a day-to-day basis.
Key Responsibilities
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To ensure all PPM, Statutory and reactive tasks are issued to the engineers and completed in the required delivery to Contract KPI & SLA. Ensure comprehensive records are maintained & in date. Be accountable for the day to day running of the contract, manage material, deliver extra works and projects.
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Provide regular updates to the Operations Manager on all PPM, reactive & Subcontractor works. Act as point of contact for nominated Subcontractors.
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Ensure appropriate control systems are in place to ensure statutory, policy and contractual commitments are met.
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Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Liaison with client management & health and safety Team. Manage meetings, actively seek feedback to ensure exceptional service customer delivery.
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To ensure timely planning & delivery of site maintenance and other long term contractually committed works to meet contract programmes.
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Working with the Operations Manager to ensure the collaborative development of the business, effective team working, and support to colleagues. Managing some financial aspects of the contract.
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To ensure all Statutory Compliance with and record keeping Quality Management System
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Report incidents & accidents that may require action in compliance with the company, Disciplinary & Grievance policy. Ensure business policies and processes are effectively communicated and implemented within the contract. To ensure all operations comply with QH&S and all statutory requirements.
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Ensure the provision of healthy and safe working conditions and that both client and Company health and safety policy and processes are effectively implemented
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To develop a good working relationship with all members of staff and client’s staff. Able to complete all Engineering team Appraisals & Personnel development plans.
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To control the logbook systems, undertake pre-audit checks and monthly reporting.
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On Call rota escalation from Engineering team
Person Specification
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Time served apprenticeship in the building services industry is preferable
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Electrical qualifications from a recognised institution
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Good experience and demonstrate a good knowledge of managing subcontractors.
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Leadership skills