Job Title: General Manager
Trust: South London & Maudsley NHS Foundation Trust
Location: Maudsley Hospital, Denmark Hill SE5 8AZ
Job type & Shift Patterns: Hybrid, Monday – Friday 9am-5pm totalling 37.5 hours a week.
Pay rate: £43.21 per hour
SUMMARY:
We are looking for a dynamic General Manager of Maudsley Private Care who will provide overall leadership and deliver the quality outcomes, values and business results of the venture. The post holder will develop the on-going business plan, ensure the service launches successfully and deliver strategic, operational, quality and financial targets for the service and that quality indicators, national care standards and all other legislative and regulatory requirements are fully met. This role is very different to running a commissioned service because it involves a mix of managerial, clinical and entrepreneurial skills. To deliver the plan, the post holder needs to manage market risk, create an offer, develop a marketing and pricing strategy, build a supply chain, form a team and do this in a way that integrates with SLaM.
RESPONSIBILITIES:
-
Provide leadership and strategic direction for Maudsley Private Care including development of a business plan, and sales and marketing plan.
-
Develop a strong internal communication plan so that all private patient staff and wider Trust colleagues are aware of the private patient strategy and its relevance and importance to the overall Trust financial success.
-
Lead on, with the Private Care co-Clinical Directors, the running of an effective Private Patient Medical Advisory Committee ensuring membership is maintained, consultant paperwork is maintained in an accurate and timely manner, and any medical or commercial issues are raised quickly and efficiently with the committee.
-
Develop and deliver the business plan for UK and International Private Patient Services: increasing patient referrals, ensuring efficient and effective operations and identifying associated new business opportunities that will generate additional revenue for the Trust for investment in local services.
-
Develop and execute a marketing plan to determine marketing objectives, mix, channels for expenditure (virtual and physical), metrics to judge success, and associated market development activities (e.g. launch events, symposia, receptions at embassies, 1:1 meetings with insurers, on-line strategies, social media strategies).
-
Identify the profitability of case types and build a growth plan that incorporates different case mix to deliver on budgeted income and profit.
-
Understand developments in the healthcare economy and grow private and international patients’ sector businesses through effective marketing and business development.
-
Finalize the high-growth, high-margin Maudsley Private Care on-going business plan for both the short (1-2 year) and medium term 3-5 years.
-
Maximise the operational efficiencies of all aspects of Maudsley Private Care.
-
Ensures compliance with mandated reporting obligations including, but not limited to, CQC, Information Commissioners Office (ICO), NHSE/I and Private Healthcare Information Network (PHIN).
QUALIFICATIONS/EXPERIENCE:
-
Educated Masters level or demonstrable working equivalent.
-
Knowledge of the private healthcare environment and strategies to achieve high levels of commercial performance.
-
Experience in managing administration and finance functions to challenging KPIs.
-
Demonstrable experience of setting up new clinical services and implementing continuous quality improvement strategies.
-
Experience working with a variety of different healthcare organisations (private, NHS, Local Authority, Charity/3rd sector), commissioners, and other statutory organisations (e.g. in offender health this includes HMCS, the Metropolitan Police, and HM Prison Service)
-
Skilled in utilising systems and data to extract pertinent information and translate this into high-impact, easily digestible reports.
This role may require you to show evidence of education to Degree level or at least 2 years relevant experience.
As a member of NHS Professionals, you have fantastic benefits:
Putting People in Places to Care – be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life.
Weekly pay to give you access to your wages more quickly.
First choice of shifts/placements at the Trust of your choice over agencies.
Our team is always happy to help - access our support line any time.
Working options to suit your lifestyle – being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements.
Training and development opportunities via the Trust and NHSP’s own academy.
Explore different wards, keep your skills up to date whilst gaining vital experience.
Being part of the NHSP Community means you’ll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more.
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
NHS Professionals manage your data, please see our Privacy Notice on our website