Collections Coordinator
Full-time days - Monday-Friday, 37.5 hours per week
Salary: £25,000-£27,000 depending on experience
Work Location: Hybrid working – 3 days office and 2 days from home.
A full driving license and use of your own vehicle is required due to the location of this position.
Benefits and additional information:
25 days holiday plus Bank Holidays, up to 5 service days after eligibility.
Pension Scheme (15% employer contribution)
Discretionary bonus scheme (up to 15%)
Personal and home loan schemes
Private healthcare
Private dental scheme
Subsidised gym on-site at HQ
Discounts on entertainment and eating out.
Charity and volunteering days
Death in service
Health insurance
Long service awards
Enhanced maternity with service
Free onsite parking
Company Overview:
Our client, are specialist in the leasing and financing of heavy agricultural vehicles and machinery.
Role Description:
As a Collections Coordinator and administrator, you will be supporting customers with various queries over payments in arears, communication, with their nationwide customers. Looking to settle late payments, issuing documentation and making outbound telephone calls in regards to chasing late payments.
Key Responsibilities:
Building strong relationships and professional credibility with clients and stakeholders
Working under company legislation and process to ensure of swift transactions
Issuing card payments
Raising invoices
Producing in depth and accurate MI
Producing hire documentation
Mitigating risk and problem solving
Negotiating daily with clients
Telephone, email and written communication to clients regarding late payments
Requirements:
You should hold a minimums of 2 years’ worth of experience in the same or similar role, such as; Collections, Credit control/Debt recovery. Ideally this should be with in the asset and finance leasing sector.
Possess excellent communications skills
You should be confident on all major MS Applications, including excel
Excellent customer service
Confidence in outbound calls and emails
An A level or higher education in a professional qualification in the asset finance or credit management sectors is beneficial.
GSCE of C/% in , Maths, English alongside the required experience.
Advantageous but not essential as training will be provided:
Experience with or have knowledge of POWER BI
Consumer Credit Act
How to Apply
You can click apply here, or you can contact Laura on (url removed)
Please note – there is currently no sponsorship offered with our client and only those with the full right of work in the UK, will be considered for the position