Educated Appointments are excited to supporting a Norwich based provider of alternative vocational education for young people aged 12-19, to hire a study programme attendance officer.
Our client were established in 1965, originally as an accommodation project for the young homeless. In 2004 started to consider how preventative work for the less able could act as a means of providing opportunities that had passed them by. We opened our vocational learning hub in 2012, providing an alternative learning environment for young people with few or no qualifications. We support those who have experienced problems in life and the traditional education system.
Core responsibilities
- Completing contractual paperwork, including starter paperwork and leaver paperwork in accordance with ESFA guidelines.
- To efficiently complete inductions for new students and the timely processing of enrolment paperwork in accordance with ESFA guidelines.
- Monitoring students’ progress and achievement whilst on programme, and tracking progression upon completion, to monitor success rates of positive destinations over a six-month period.
- Tracking attendance, contacting students, parents and professionals, and arranging attendance meetings.
- General admin support including completing attendance letters, consent forms and logging information on our CRM system Arbor.
- Filing, management of papers, and electronic documentation.
- Recording, administration and allocation of discretionary and enhanced ESFA bursaries relating to the attendance of young people aged 16-19.
- Working with the Behaviour Intervention Team to manage student’s behaviour on site and off site, in accordance with our ethos and the Behaviour and Rewards Policy.
- Any other duties as may be reasonably requested by, and Study Programme Manager that you are suitably trained for and considered capable of carrying out.
Other responsibilities
- To ensure the health, safety and well-being of students, staff and visitors to the centre in accordance with our operating policies
- To support all students in achieving their potential by taking a pro-active, enthusiastic and flexible approach in accordance with our ethos and operating procedures, policies and corporate strategy
- To ensure that all staff and students are aware of and comply with our safeguarding requirements and comply with our safeguarding policies and practices laid down
- To undertake Continual Professional Development (CPD) some of which you may be required to undertake in your own time, ensuring that all vocational and teaching and learning knowledge is current and up to date
Personal Specification
Essential
- Achieved a minimum of grade C, 4 or equivalent in Maths and English
- Working in a demanding environment; ability to multi-task
- Able to collate information from multiple documents
- Able to prepare for meetings and take meeting minutes
- Ability to self-manage workload
- Ability to prepare and present information effectively
Desirable
- Youth work/Working with Young people qualification level 2 or above
- Information advice and guidance qualification, level 3 or above
- Experience in mentoring or supporting people to learn
- Experience of working with difficult to reach people
- Experience in working with individuals and groups who are disengaged from learning
- Some experience of working in difficult and challenging clients