Job Title: Sales & Supply Chain Administrator
Location: Newbury
Salary: Competitive
Job Type: Permanent, Full Time
Start Date: ASAP
We are looking for an ambitious and organised Administrator to join our well-established Sales Ordering Team.
At Netteam tX, we recognise and develop talent, and always look to retain talent through the creation of career opportunities, lateral and horizontal. Longer term, there are opportunities for advancement within both the sales ordering team and account management. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people who make us great.
Key Responsibilities:
Handling telephone/email queries from clients and suppliers
Processing orders efficiently
Raising quotes for customers renewals, monitoring renewals that are approaching their end dates, liaising with customers and account managers to ensure renewals orders are submitting prior to end date.
Raising customer invoices
Responding to queries from Finance team regarding supplier statements
Logging customer queries on our CRM platform, ensuring all details are captured correctly
Continual review of processes and procedures with regards to customer ordering and invoicing
Preparation of sales contracts and agreements
Adding licences to supplier portals in support of helpdesk
Raising helpdesk tickets on behalf of customers
Liaising with other teams to support project queries
General administration
Providing reports for Account Managers
Documenting procurement processes
Ad hoc duties such as filling in for the logistics team to cover sickness and holidays.
About you:
Experience:
Administration experience, ideally within Sales/Logistics/Account Management function would be advantageous
MSP experience would be beneficial bot not essential
Experience of sales processing would be advantageous
Experience of managing customer renewals would be advantageous
Knowledge of Microsoft applications
Ability to work independently and as part of a team
Minimum of 5 GCSEs at grade 4/C or above, including English and Maths (or equivalent qualifications)
Personal Attributes:
Friendly and professional
Possesses good written and verbal communications skills
Recognises the importance of frequent and clear communications
Engages internal stakeholders easily
Possesses an interest in IT
Feel that every day is a day of learning and knowledge
Disciplined, with the ability to priortise and execute tasks under pressure
Harnesses pressure to deliver results
Why join us?
We make work life balance a normal, not a benefit
A fun and productive place to work
Great team of people to work alongside
Workplace Pension
Comprehensive inhouse and external training offered
Competitive salary that reflects your skills and experience
Diversity and Inclusion:
We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs.
Other:
In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure.
Please click on the APPLY button to send your CV and Cover Letter for this role
Candidates with experience of: Sales Support Executive, Sales Administrator, Customer Service, Customer Success, Business Development Executive, Sales Advisor, Sales, Sales Person, Account Manager, Logistics Administrator, Customer Service Executive, Client Support Advisor, Supply Chain Administrator, Logistics Support Administrator, Goods In/Out Administrator, Administrative Assistant, Supply Chain Officer, Supply Chain Co-ordinator, Supply Chain Executive may also be considered for this role