Job Title: Scheme Manager
Location: Scheme Manager
Pay Rate: £22 Umbrella P/H
Job Type: Full Time/Contract
The Role
Provide high quality and comprehensive support to the service user to empower rhw to plan, work towards and achieve their outcomes. Work effectively individually and as part of a team, to achieve service outcomes and actively contribute to the development and smooth running of the service in accordance with local policies and legislation. Work flexibly to deliver a tenure blind wholesome people and place offer for residents in Housing for older people and specialist housing ensuring the needs of the wider community are met. Manage complex casework including but not limited to safeguarding, domestic abuse, mental health, older people support, hoarding, property condition, mediation and dispute resolution, anti social behaviour, alcohol and substance misuse. Provide property management function meeting all health and safety and fire safety and residents' safety. Carry out testing and regular inspections of dwellings.
The Candidate
As a regular and intrinsic part of this role requires you to speak to members of the public in English, the ability to converse at ease with customers and provide advice in accurate spoken English is essential and consistent with the requirements of this role. This role also requires you to be polite and courteous when conversing with the public.
Knowledge of housing law and understanding of the issues involved in managing supported housing or housing for the elderly
Experience of delivering customer facing multi-landlord tenure blind tenancy management, complex casework managementHow to apply
Please submit your application via the contact details provided and you will be contacted with further information or call Sam on (phone number removed)