Are you passionate about scientific instrumentation and eager to work with some of the most advanced research businesses globally? We have an exciting opportunity for you to become the first line of support for our client's customers and distributors, providing essential technical assistance and ensuring top-notch customer satisfaction.
- Dynamic Environment: Work with a well-established and rapidly growing organization specializing in cutting-edge scientific instrumentation.
- Global Impact: Collaborate closely with leading research businesses around the world, supporting groundbreaking scientific advancements.
- Career Growth: Partner with sales engineers to deliver comprehensive product training to distributors and end-customers, enhancing your skills and expertise.
Key Responsibilities for the Technical Support Engineer:
- Handle technical support queries from customers with precision and professionalism.
- Provide thorough product training to distributors and end-customers in collaboration with sales engineers.
- Ensure high levels of customer satisfaction through exceptional support and service.
What We're Looking For in the Technical Support Engineer:
- A degree in a related engineering field.
- Experience in a technical support role, ideally with scientific products.
- Strong problem-solving skills and a customer-centric mindset.
What We Offer our Technical Support Engineer:
- Competitive salary up to £45,000 per annum.
- Annual company bonus.
- 25 days of annual leave plus bank holidays.
- Private medical insurance.
- Pension scheme.
- Flexible working arrangements.
Take the next step in your career and become a key player in a thriving industry. All you need to do is hit APPLY NOW! or Call Emily Fowler on (phone number removed) to find out more.
Thank you for your application. Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website.
INDKA