Claims Assessor
Are you a customer service pro with excellent telephony skills? Our client is seeking a Claims Assessor to join their professional and well-established team. If you have previous claims experience, that's a plus, but it's not essential. This role is perfect for someone who thrives in a supportive working environment and wants to grow their career with a respected company.
Location: Knaresborough
Salary: £25,000
Hours: Full-time, Monday – Friday 9:00 – 17:00
Benefits: Car parking, pension, and biannual bonus
Key Responsibilities:
Process claims in line with agreed practices
Identify and report any potential complaints to the Claims Manager
Handle all incoming telephone enquiries
Promptly process claim form requests
Provide accurate and timely advice to members, anticipating potential issues
Perform other office duties as required
Skills and Qualifications:
Confident telephone manner
Previous telephony customer service experience
Claims experience preferred but not essential
Process driven
Strong IT skills
Professional and patient demeanour
If you're interested in the Claims Assessor position, please send your CV ASAP or contact Louise at Unity Resourcing. We look forward to hearing from you