Our clients office is based in Central Weston, just a few minutes’ walk away from the Train Station. They have been recognised for their commitment to client service by being awarded the prestigious Chartered Status by the Chartered Insurance Institute (CII)- this is the industry’s gold standard for firms of Insurance Brokers.
As a business, they ensure that their clients receive the very best advice and customer service on a wide range of insurance products- acting for over 8,000 corporate, commercial, and personal clients throughout the UK. As an employer, they provide their staff with a fun and lively working environment whilst also encouraging and developing them through their insurance careers.
As a receptionist you will be the first point of contact for the company and you will provide administrative support across the organisation. You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner. For this position, you should be able to use your organisational skills to manage your office space and your time, as you will collaborate with clients and colleagues in a fast-paced environment.
Main Duties & Responsibilities
Serve visitors by greeting, welcoming, directing and announcing them appropriatel.
Preparing meeting rooms for visitors and tidying after meetings
Answer, screen and forward any incoming phone calls while providing basic information when needed
Receive and sort daily mail/deliveries/couriers
Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
Update appointment calendars and schedule meetings/appointments
Keeping the reception area and Stock cupboards tidy
Monitoring stock levels and ordering new stock
Stock and monitor Coffee Machines
Keeping the kitchen, break-out areas, meeting rooms and Boardroom tidy
Insurance Broker Support duties (Processing orders, checking files etc.
Proficient with Microsoft Office Suite
Professional appearance
Solid communication skills both written and verbal
Ability to be resourceful and proactive in dealing with issues that may arise
Ability to organise, multitask, prioritise and work under pressure
A-C GCSE or equivalent in English & Maths
A friendly and confident personality
The ability to stay calm under pressure
Willing to learn about Insurance
Benefits:
Flexible Working Hours once your probation has been passed.
25 days paid annual leave + Bank Holidays
Death in Service (3 x Salary)
Regular Company parties (previous ones include boat parties, masquerade balls)
Free eye test and contribution towards glasses
Employee Assistance Programme, with access to an Online GP for you and your family to use
Pension Scheme
Cycle to Work Scheme
Salary on offer is £23-24,000
If you wish to discuss this role in more detail, please contact Lesley at CKB Recruitment - General Insurance & Financial Services Recruitment Specialists