CNC Service engineer electrical
Salary £40k to £45k per annum
Main Duties
Servicing and maintaining our ranges of Machine Tool products.
Attending faults, diagnosing problems, and rectifying machines. Replacing parts, as necessary.
Liaising with Technical support, Service Management and Customer Services.
Undertaking planned maintenance of machines.
Identifying any parts required and order via Service and/or Spares department.
Explaining machine faults, findings and repairs undertaken to customers.
Good understanding of the needs of our customers
Providing great customer service and achieving high customer satisfaction/ feedback
Identify sales opportunities and pass these onto the Sales department Required Skills & Experience
Electrical engineering apprentice trained.
Manufacturing engineering / Machine Tool background
Minimum of 5 years' Service Engineer, Machine Tool experience
Basic mechanical knowledge
Understanding of electrical wiring diagrams
Understanding of CNC control systems
IT literate
Up to date industry knowledge and working with H&S legislation
Full, valid driving licence. Personal Qualities & Attributes:
Able to work on own initiative, with minimal supervision, and provide our customers with the highest levels of service possible.
Good communication skills
Flexible attitude to hours of work
Able and willingness to work and stay away from home
All tasks completed correctly and on time including all required paperwork
Team player
Working alongside junior engineering technicians at times and on certain jobs as part of their training.
Remain calm and professional at all times.
Always promote a positive and professional Company imag