Responsibilities:
As a Technical Architect,
Design, develop, and implement ServiceNow solutions for CMDB inventory processes.
Collaborate with stakeholders to gather requirements and define project objectives.
Integrate ServiceNow with third-party tools and systems to automate processes.
Conduct system testing and assist with user acceptance testing.
Provide ongoing support and maintenance for ServiceNow applications.
Stay updated with ServiceNow releases and new features to leverage best practices.
Integrate ServiceNow with third-party systems using standard and non-standard mechanisms like REST, SOAP etc.
Qualifications:
Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
ServiceNow Certified CSA, ITSM preferred
Proven experience as a ServiceNow design Lead, specifically in CMDB
Strong knowledge of ServiceNow platform capabilities including CMDB & ITSM
Experience with Agile development methodologies.
Excellent problem-solving and analytical skills.
Ability to work independently and collaboratively in a team environment.
Strong communication skills and ability to interact with stakeholders at all levels