Private Clients Apprentice
Location: Crewe (On-site)
Package: Negotiable + Bonus + Benefits
This is a great opportunity to become a valued member of our Private Client Insurance team based in Crewe. The main requirement for the role is to provide excellent levels of service to both new and existing customers, Utilising strong sales and negotiation skills to ensure we maximise new business opportunities.
You will be joining us during this exciting period of growth, with a fantastic opportunity to build an excellent career here.
About you:
As this role comes with full training and development, we're looking for someone who is after their first role after leaving school / college and wants to build a career with a business.
You'll be a good communicator and have strong numerical and verbal skills.
You'll have a minimum of English and Mathematics GCSE's (or equivalent) and be willing to learn and develop and invest the time in developing yourself, whilst taking onboard feedback and development points from managers.
The day to day:
Deliver excellent customer service to all customers
Uphold the company's mission statement and values
Responsible for the achievement of individual income target
The achievement of new business case count and retention targets
Maximising sales opportunities by proactively selling and securing additional business
Raising underwriting concerns and rating risks appropriately
Accurately complete administrative tasks such as post, diary as well as account and insurer queries
Securing a consistent pass rate on all call observations
Awareness of complaint handling - Being able to resolve minor customer complaints and being fully aware of the company complaints process
Liaise and build relationships with insurers and customers - both internally and externally
General administration work: Prioritise all client communication (via phone, email and in-person) to ensure the customer receives a high level of customer service
The Rewards:
A negotiable basic salary coupled with a bonus structure that will add significantly to this, a benefits package that includes all the normal pieces (Pension, Holidays, DIS, Share Save) and access to a wider flexible benefits package once you've completed your probation
An adult working environment on a Monday to Friday basis with no shifts. Full support for ongoing development, with regular training and development available and funding available for professional qualifications