Are you looking for a company who will invest in your career with training and development? Who will reward your work with a great salary package? Then read on …..
Our client is a professional company who invests in their staff, facilities and, of course, their service to their customers.
This is an exciting opportunity within the Provider Services Team to join them as a Provider Services Administrator. They are a dedicated team who support and maintain individual provider database of Specialists and Therapists.
Key duties:
Handling all complexities of telephone calls from Specialists/Therapists
Verifying the registration of providers to ensure their strict acceptance criteria is upheld
Answering internal and external calls from providers, completing any follow up action required within agreed timescales
Responding to correspondence from their Providers database via email, letter or LiveChat
Interacting with 3rd party suppliers in the maintenance of provider data accuracy
Aiding with the implementation of additional services
Investigating pending payments due to Providers
F/T hours (Monday to Friday) 100% office based
Starting salary range is from GBP25,392, increasing post-probation to GBP27,248 plus a great range of benefits
About you:
The role requires excellent verbal and written skills. Along with the ability to be organised, self-motivated, able to work to deadlines, and enjoy problem solving with a keen eye for detail. You will be joining a hardworking and supportive team, and we seek people with likeminded attributes who are always a great asset to any team. Passion and enthusiasm are also key requirements. You will be a confident communicator who can achieve outcomes through strong relationships, in a positive and constructive way