The Client:
A renowned brand known for its exceptional customer service and commitment to their employees. They offer appliance breakdown protection to millions of customers, ensuring homes run smoothly. Looking for our next Inbound Customer/Sales Advisors - remote working!
Perks:
Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
35 hours per week, 4 day per week worked fixed shifts Wednesday - Saturday 8am start times. (x2 8.5hr shifts & x2 9 hr shifts) Salary £21,466 per annum
Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
Pension scheme - Matched employer contributions up to 5% of basic salary
Life assurance - Employer funded cover of 4x basic salary
A free annual protection plan - Access to discounted rates for family and friends too
Incentives - Regular incentives with amazing prizes to be won
Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and moreWhat you will be doing:
Providing an excellent service and acting as the first point of contact for customers calling into the business, building a rapport listening to their needs. Using your sale skills to upsell and hit those sales target.
We are looking for someone who:
Remains cool under pressure: able to juggle tasks no problem
Works well in a team, coming together to collaborate and delivering excellent experience to our customers.
Experienced sales driven individual with previous experience in a direct sales, outbound/inbound contact centre environment