Domestic Abuse Children?s worker
Amber House, Nottingham
£24,220
Overall Responsibility: To provide Care and Support services to customers. To work flexibly to ensure individual needs are met while maximising independence, choice, dignity, privacy and wellbeing.
Key Responsibilities
Service Delivery
Take responsibility for all children when in your care ages 18 months to 16 years. To plan and implement a programme of individual and group play work, including health, wellbeing, safety planning and safeguarding. Flexible working hours may be necessary to achieve this, by agreement with the staff team and management group.
To empower and support children and their mothers in making their own decisions and taking control of their lives, including supporting the mother in her relationship with her children.
Where possible organise, recreational activities considering the different age groups, i.e., toddlers, children and teens including Creative play schemes and activities for different age groups; Organising trips; whilst maintaining play facilities in the refuge and outdoor play area.
To provide and arrange practical assistance for the children when necessary, including advocacy and liaison with other agencies, e.g., schools, social services; Gathering, updating, and making accessible information about local agencies and community resources; Arranging assistance with any necessary transportation.
Assisting the mothers to take part in their child/children?s educational and social welfare in school.
With other colleagues, facilitate the smooth running of the refuge including encouraging children and their mothers to respect and take responsibility for the daily maintenance of the refuge; Arranging house meetings with children and /or mothers as necessary; Helping to arrange parties for children and or mothers, if necessary, various festival and key events, according to financial limitations.
To keep up to date with and implement the requirements of the law and any new legislation relating to work with children such as the Children?s Act, Child Protection Policies, Child Abuse etc.
Be aware of any special needs of children, e.g., cultural, behavioural, dietary, etc.
To identify gaps in the service relating to children and bring to the attention of management and the staff team with proposals to meet those needs.
Setting up and maintaining information, record keeping and monitoring systems in relation to children as required by the Organisation and given funding bodies
Working with people
Work collaboratively with colleagues in other teams to improve service effectiveness and deliver a positive customer experience.
Support, coach and supervise Care with Support Workers and as appropriate.
Contribute to and work as part of a team, including providing cover for absent colleagues.
To participate fully in staff meetings, training, and other team activities.
Build and maintain effective and productive working relationships with colleagues in the business and a broad range of external stakeholders, including strengthening Metropolitan?s reputation as a leading housing, care, and support provider.
Encourage and enable customers to be involved in shaping the service and their own care and support provision and participate in customer consultation in line with organisational strategy.
Achieve high customer satisfaction levels using feedback and customer insight
Proactively deal with enquiries from family members, social workers, and health professionals.
Please note :- we do not currently offer visa sponsorship.
What?s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ?Beliefs day? once a year to have an extra a day off
Supported family friendly approach with extended parental leave
Enhanced pension with matched contributions of up to 9%
Option to buy or sell up to 5 days annual leave per year
Life assurance cover 3 x your salary
Cycle2work scheme
Hybrid Working - Dependent on job role and department
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
About us
We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing.
We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-
Gender
Ethnicity
LGBTQ+
Disability
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment