ORONA's activities are focused on the design, manufacture, installation, maintenance, and modernization of lifts, escalators, moving ramps and walkways. Operating in over 100 countries , we have 250,000 lifts worldwide using our technology. With 2 manufacturing plants Orona is Number 1 in Europe in terms of complete lift production capacity.
We are looking for a Repairs Estimator Administrator to join our team based in Scotland, reporting to the Service Manager. This position plays a key role within the business and is responsible for identifying repair work opportunities, compiling quotations for repair works and progressing with customers to gain chargeable orders.
Responsibilities will include:
- Identifying opportunities for chargeable repair works from company maintenance portfolio and by reviewing engineers reports daily.
- Issue quotations as necessary to support incoming insurance reports and isolated/defective units.
- Responsible for creating prompt accurate quotations in accordance with company BMS
- Responsible for issuing sufficient quote volume to attain required order intake value and profitability.
- Responsible for regular contact with customers to ensure quotations received and understood.
- Responsible for achieving repairs target set by the Regional Director.
- Manage and guide customer expectations on the company’s services.
- Support the Regional office service administration functions as necessary, including taking calls.
You will have demonstrable experience of working in a fast paced environment where personal time management and ability to work to operational deadlines is key. You will ideally have experience in estimating and sales, building effective relationships with customers and have excellent communication, IT and interpersonal skills.
We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals.
Benefits include:
- 25 days holiday + bank holidays
- Orona Rewards Scheme- discounts in over 800 stores
- GP24 Service
- Competitive salary
- Access to Eye Test vouchers
- Competitive company sick pay scheme
- Life assurance