Trainee Insurance Broker
Location: Coleraine
Package: Negotiable + Benefits
We're looking to add to our team in Coleraine with the appointment of a Trainee Broker to our growing operations.
This is an excellent opportunity to join a progressive broker who are happy to train from the ground up, so you can build a rewarding career within the insurance market.
As a Trainee Broker you will be trained to provide an exceptional service and professional advice to customers from initial contact, and throughout their engagement with the business, looking to build meaningful relationships over a period of time. Including when they need us most at the time of a claim.
Ideally you'll have some experience within a customer service role and be looking for somewhere to build a career.
On a day-to-day basis you'll be:
Assisting clients with a range of queries across Insurance from adjusting policies half way through to helping clients renew them.
Maintaining good relationships to support the end to end delivery of the customer proposition
Building relationships with stakeholders both internally and externally
Ensuring documentation and systems are accurate
Working in a compliant and timely manner on all cases.
Assisting clients with new quotations
What's on offer:
An environment that truly has a family feel to it, with the brokerage sitting at the heart of the community.
A negotiable starting salary with regular 1-2-1's coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff
Full support for professional qualifications
Your experience:
Ideally you'll have some exposure to working within an office or retail environment within a customer service role.
You'll be able to communicate clearly and effectively with stakeholders at all levels and should be used to using Word, Excel and wider broking platforms
Comfortable in dealing with customer enquiries via phone and email