Sales Support & Customer Service Administrator **
IMMEDIATE START & INTERVIEWS
Upto £32k
Guildford, Surrey
Office based role
Free onsite parking
You will be working for a premium brand in Guildford, providing excellent administrative support to accounts, consumers and account executives with an emphasis to establish and maintain account relationships with customers and the Sales Team.
Duties will include:
Answer customer calls, respond to emails & enquiries
Support the wider team when necessary. If required, troubleshoot any customer queries or issues to reach a satisfactory conclusion
Complete order entry with an emphasis on accuracy
Technical support to accounts and consumers when questions arise
Assist with filing, and administrative duties as requested or required
Continually communicate progress, outstanding issues, and concerns with the Customer Service Supervisor
Provide additional account support and help with promotions and events when requiredRequirements:
Experience of working in a similar customer support and administration role
Strong written and verbal communicator
Ability to prioritise work
Proficient is using MS Office
Ability to communicate in a variety of business settingsPlease be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application