The role of the client executive will be to assist the Portfolio Manager/s (PM) and portfolio team with risk and relationship management of the specific client portfolio (to include monitoring of all controls, collateral management and processing, client payments and liaising with clients directly).
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Supporting the CE Manager and Portfolio Manager/s with the administrative function of the back office, to include remittance and collateral analysis, monthly reconciliation, processing of debt soundings and client payments.
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Maintenance of collateral audit database and ensure effective client service.
The Responsibilities
Assist and support the Portfolio Managers:
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Incorporates all aspects of managing the relationship between specific Clients and the company.
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Act as the day-to-day internal contact for the operation of the Clients’ ABL / Lendscape accounts.
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Ensure all daily client functions are completed, to include cash, payments, soundings, reconciliation and collateral updates.
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Maintenance of Lendscape and other bank systems / standing data.
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Support PMs to ensure compliance with all required visits / meetings and reporting.
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Manage Client information in accordance with pre-agreed terms and conditions
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Chasing and updating monthly (or such other required frequency) collateral (AR, stock, fixed asset valuation) figures.
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Ensuring all monthly AR / stock reconciliations are processed within the month or timely manner and any issues escalated to PMs and Manager Operations.
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Ensure timely receipt of statutory audited accounts, monthly management information and client forecasts in accordance with the frequency required by Client documentation.
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Collate and prepare information for audit purposes, liaising with audit function when required.
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Implement any audit recommendations following discussion with PMs.
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Conduct soundings process for specific Clients, escalating issues when required
Assist in the New Client process
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Responsibility for completion of necessary set-up paperwork for new clients
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Prepare new Client files (electronic and paper)
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Assist with the set up of new client accounts onto the systems, liaising with the US department, company sales support and other areas as required.
Other Responsibilities
The Requirements
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Detailed understanding of Asset Based Lending products and associated risk areas.
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In depth knowledge of Lendscape or system and functionality.
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Ability to read basic financial data and enter on to spreadsheet.
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A good customer focused approach, with the ability to work as part of a team.
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Ability to plan and prioritise to achieve deadlines as required