With over 1750 people across 9 UK offices, we are proud to be a leading independent UK consultancy at the forefront of risk, pensions, investment and insurance. Each individual delivers on our shared values and our commitment to ensuring the highest levels of trust, integrity and quality.
We are seeking a Pension Administrator for our London office in London Wall (EC2Y 5AU - hybrid working from office 2-3 days per week) on a full-time, permanent basis.
Established in 1993, the Pension Administration Business Area provides a broad range of services to trustees of UK occupational pension schemes such as DB, DC, CARE and cash balance. These services include: Benefit administration, Pensioner payroll, Administration consulting services, Scheme governance and trustee secretarial, Bespoke one off projects, Cash handling and preparing draft accounts, PPF assessment administration services, Data audits and data cleansing and Specialist roles.
Responsibilities
A team leader manages each team and work is carried out in accordance with the Pension Administration Practice Area’s control environment procedures and Customer Care ethos which are in place to ensure accuracy and timeliness of the services for clients.
- Prepare manual and computer generated benefit calculations and related correspondence
- Maintain the member database; prepare computer generated benefit calculations and related correspondence
- Communicate with clients, their members and advisers
- Carry out and check cash handling transactions, liaising with the bank and investment managers as appropriate
- Process and check client pensioner payrolls, including calculation of net pay, arranging payments, liaison with tax offices and preparation of year end returns
- Liaise with authorities including DWP, HMRC, The Pensions Regulator and the Information Commissioner
- Read, research and understand documentation relating to each scheme, for example, deeds
- Check work of other team members, ensuring accuracy and compliance with procedures and legislation, as agreed
- Assist with project based work as agreed from time to time
- Be willing to attend client meetings as required
- Encourage the team to look for efficiency gains
- Prioritise workloads and carry out activities in line with agreed service levels
- Support effective team working Demonstrate an understanding of how the PPF operates and the nature and type of compensation (specific for PPF Administration)
- Have working knowledge of Shared Workspace (specific for GMP Reconciliation)
- Demonstrate understanding of Scheme Reconciliation Service and how to use this for the benefit of clients (specific for GMP Reconciliation)
- Adhere to specific targets, carry out calculations and tasks involved in working on PPF schemes, and respond to the need for a rapid turnaround of work (specific for PPF Administration)
- Support, implement and maintain Information Security procedures and activities in accordance to Barnett Waddingham’s Information Security Policy, and other Barnett Waddingham accreditations and awards
- Any other reasonable task as advised from time-to-time
- Support, Implement and Maintain Information Security procedures and activities in accordance to Barnett Waddingham’s Information Security Policy
The above is intended to describe the general nature and responsibilities of the role and is not intended to be an exhaustive list of all duties or responsibilities of employees in this role
Experience/Qualifications
- GCSE Grade “5” or “C” in Maths and English or equivalent is desired
- Ideally the Award in Pension Essentials or progress with other relevant PMI qualifications such as CPC (Certificate in Pension Calculations) would be an advantage; Or a willingness to make progress towards further professional qualifications would be a benefit; however, proven experience in the role is more desirable than academic achievement.
- Relevant Financial Services experience or a background in DC or DB pension administration
- Payroll experience would also be beneficial in particular roles (desirable, not essential).
Key Deliverables (Objectives)
- Client satisfaction
- Keen to develop new skills, enjoys a challenge
- Willingness to work towards a professional qualification
- Build established, effective client and team working relationships
- Develops assertiveness to ensure that timescales are adhered to
Here is a summary of our benefits:
Competitive discretionary annual bonus
Life assurance (4x up to 10x)
Group income protection up to 65% of salary
Private medical cover
25 days holiday per year and up to 30 days with holiday trading
Generous pension scheme (we contribute 8%)
Sports Allowance – we pay up to 50% of your gym/sports membership (up to £50 pm)
Employee Assistance Programme
Complimentary fresh fruit, hot and cold drinks in all our offices
Paid volunteering day per year as a commitment to our Corporate Social Investment
Support your favourite charity with the "Give as You Earn" option
Match-funding for individuals raising money for a recognised charity
Corporate social investment programme
Funded training and professional development
Lots of clubs, sporting and social events across our offices
DEI Networks include Early careers, Gender equality, Inter-faith, LGBT+, Multicultural and Wellness+
Tech / mobile advantage scheme
Cycle to work scheme
Healthcare cash plan
Health assessments
Dental cover
Critical illness cover
Ability to add family members to benefits
Discounted gym membership
Travel insurance options
Will writing
Access to GP service
Access to Eldercare concierge service
Travel loan
Broad range of cash back offers and discounts at hundreds of retailers including supermarkets, fitness centres, travel and leisure companies
Accessibility
We are a Disability Confident Employer. If you have a disability, learning difficulty, medical condition, or individual need, which you believe may affect your performance during our selection process, we’ll be happy to make adjustments to our processes to enable you a fair opportunity to showcase your skills. Please visit AbilityNet should you benefit from advice on making your device easier to use if you have a disability. Should you require information in a different format, have other accessibility or reasonable adjustment requirements or if you find any problems not listed on this page, please contact us on.
Postal applications should be sent to: Resourcing & Talent Acquisition, Barnett Waddingham, St James's House, St James Square, Cheltenham, Gloucestershire, GL50 3PR
Happy to talk flexible working.
We kindly ask that all recruitment agencies do not send speculative CVs for this position. Should we need assistance, we will reach out. All enquiries should be directed to (url removed)