A major Insurance Broking Client is looking to recruit another Claims Team Leader to assist with the management of their Commercial Claims Department.
This is a great opportunity to be responsible for the running of your team and supporting the whole Claims Department.
You will have a strong technical claims background, ideally including Commercial Property, but most importantly you will have the knowledge to ensure all aspects of the running of the Team are first class.
Also the credibility to represent the Group with key clients and resolve complex claims issues.
This is a role that can be performed on a fully remote basis (with occasional travel to Chelmsford) or on a hybrid basis, working between their office and your home.
The main responsibilities of the Claims Team Leader role includes:
Managing your team and supporting and coaching them to handle Clients' claims effectively
Creating a motivated team culture, performing regular performance reviews and ensuring appropriate training and development
Reviewing and managing all aspects of Quality including audits
Key clients with complex programmes or to arrange bespoke plans
Complex, sensitive or disputed Claims referrals
Authorised claims payment signatory
Bespoke claims projects
Strategic reviews, eg of claims settlements or future philosophy To be successful as a Claims Team Leader you will demonstrate:
Confident Claims experience, ideally within Commercial classes
Strong people skills and leadership abilities
Very client centric, focussed on the best possible outcome for your clients at all times
Due diligence and process driven to deadlines, and takes initiative when assisting team members
Outstanding communication and interpersonal skills
Strong planning and analytical skills with high accuracy and attention to detailIn addition to a good salary and working with a strong professional team, your Benefits will include:
Minimum of 25 days holiday, plus bank holidays and the option to 'buy' extra days
Defined contribution pension scheme, including Employer contributions
Life insurance, 4x your basic annual salary, which you can top-up
Income protection, for up to 50% of your annual income, with options to top up
Health cash plan or Private Medical Insurance
Three fully paid volunteering days per year
Share incentive plan, stock purchase plan
Critical illness cover
Discounted gym membership
Season ticket loan
Discounted voucher portal