Job Title: Facilities Assistant
Location: Totton
Contract Type: Temporary - 3 Months
Salary: £11.79 per hour
About the Role
We are looking for a polite, flexible and friendly individual to join Hampshire County Councils established FM team, who have the responsibility for welcoming both staff and members of the public. Being part of a professional team, you will be delivering excellent 'Front of House' customer service to staff and visitors.
What is the day-to-day of the role:
Daily tasks include being the first point of contact for those arriving, arrange for visitors to be collected or direct to meeting rooms and assist with queries. You will also carry out Health and Safety Checks, sort post/deliveries, accurately record information in line with procedures and respond to telephone calls in a professional manner.
In your role you will demonstrate good interpersonal skills, be flexible and adaptable in work style and supportive to your colleagues and peers - have tact, to be able to support and communicate in various scenarios/settings, tailoring your approach accordingly. You will also have good IT skills. The role can be very demanding during peak periods, with flexible working necessary to support other Facilities Management Teams as and when required.
Due to the duties involved in this role, you will need to be able to fulfil the moving/handling requirements as detailed in the job description and person specification below. The working week is 37 hours, Monday to Friday.
Training will be provided to assist you in this role including, First Aid and Manual Handling.
Required Skills and Qualifications
Interpersonal skills
Computer literacy, especially the Microsoft Office (Word, Excel, PowerPoint, Outlook)
Experience of working in a customer-focussed environment
Attention to detail
Excellent organisational skills and time management skills
Well-developed range of communication skills, including oral and written
Flexible and adaptable approachAbout Us
Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.
Please apply as appropriate or contact Daniel Goodyear on or (phone number removed)
Connect2Hampshire, part of Hampshire & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates